Privacy Policy

1.1 Business Information

When you use EbeeGadgets for inventory management, we collect business-related information including:

• Store name, address, and contact details
• Business registration information
• Device inventory data (IMEI numbers, serial numbers, specifications)
• Sales transactions and customer data
• Staff member information and access logs
• Payment and subscription information

1.2 Personal Information

We collect personal information necessary for account management:

• Full name and email address
• Phone number and business role
• Login credentials and security preferences
• Profile pictures and user preferences

1.3 Technical Information

Our systems automatically collect technical data for service improvement:

• IP addresses and device information
• Browser type and operating system
• Usage patterns and feature interactions
• System performance and error logs
• Audit trail data for security purposes

2.1 Service Provision

We use your information to provide and improve EbeeGadgets services:

• Managing your inventory and sales data
• Generating reports and analytics
• Processing payments and subscriptions
• Providing customer support
• Maintaining system security and performance

2.2 Communication

We may use your contact information to:

• Send service updates and notifications
• Provide technical support
• Share important security alerts
• Inform you about new features (with your consent)

2.3 Legal Compliance

We may process your information to comply with Nigerian and international legal obligations, including tax reporting, fraud prevention, and regulatory requirements.

3.1 Third-Party Service Providers

We may share limited information with trusted service providers:

• Payment processors for subscription billing
• Cloud hosting providers for data storage
• Email service providers for system notifications
• Analytics providers for service improvement

3.2 Legal Requirements

We may disclose information when required by law:

• To comply with court orders or legal processes
• To respond to government agency requests
• To prevent fraud or protect system security
• To protect the rights and safety of our users

4.1 Security Measures

We implement enterprise-grade security measures to protect your data:

• End-to-end encryption for data in transit and at rest
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Role-based access controls for staff members
• Automated backups with point-in-time recovery
• 24/7 security monitoring and incident response

4.2 Data Retention

We retain your data according to these principles:

• Active subscription data: Retained while your account is active
• Backup data: Retained for 90 days after account closure
• Audit logs: Retained for 7 years for compliance purposes
• Marketing data: Deleted upon unsubscribe request

5.1 Under Nigerian Data Protection Regulation (NDPR)

As a Nigerian data subject, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Opt-out of certain data processing activities

5.2 How to Exercise Your Rights

To exercise any of these rights, contact us at:

6.1 Essential Cookies

We use essential cookies for:

• User authentication and session management
• Security features and fraud prevention
• Service functionality and user preferences

6.2 Analytics Cookies

With your consent, we may use analytics cookies to understand how you use our service and improve user experience. You can opt-out of analytics tracking in your account settings.

While we primarily store data in Nigeria and South Africa, some of our service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for specific countries
• Certification schemes and codes of conduct
• Explicit consent where required

8.1 Regulatory Authority

You have the right to lodge a complaint with the Nigerian Data Protection Commission (NDPC):

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Notify you by email at least 30 days before changes take effect
• Post a prominent notice on our website
• Update the "Last Updated" date at the top of this policy